TasorRMS is a web-based Request Management System (RMS) which
efficiently and tellingly manages service requests from internal
as well as external customers. It manages and optimizes all
workflow activities related to fulfillment of the service request.
TasorRMS features easy workflow tracking, notifications and
reporting in every step of the service request lifecycle even in
the case of the most complex requirements and multilevel
approvals. Powerful domain editor assures seamless integration
with all enterprise data sources including databases,
spreadsheets, reports, etc. TasorRMS is a powerful tool that
streamlines the process of managing requests, improves service
delivery and reduces costs while dramatically improving customer
Expressive design makes TasorRMS easy to use while system architecture allows easy integration with existing infrastructure. Because each business is unique, TasorRMS supports easy configurations of workflows to meet specific requirements for every department and organization.
When combined with the Tasor Planner, it can exploit generated plans at interactive, tactical and strategic levels to optimize performances, support commitment to user requests, and minimize overheads.